BETA ACCESS
INTRODUCING ADA
Your support questions, answered
Ada, ManagementStudio’s new helpdesk agent, lives inside your workspace! Ask anything, get instant answers backed by our official documentation.
What Ada Does
Instant Answers
Ask in plain English. Get a clear, accurate answer in seconds without leaving your workflow or searching through docs manually.
Linked Answers
Every answer cites the exact support article it came from. One click takes you to the full documentation for deeper reading.
Documentation Only
Ada works exclusively from official ManagementStudio sources and support articles; no internet, no guesswork, and always consistent.
project teams
actually work.
Most support tools make you start from scratch with every question. Ada is different, it holds the thread of your conversation, so you can ask a sequence of related questions without repeating yourself.
It can also synthesise information across multiple support articles into a single coherent answer, rather than pointing you at three separate pages and leaving you to piece it together.
Sets the context, Ada explains the full setup process.
Ada continues in context, no need to re-explain.
Still in context, Ada draws from multiple articles seamlessly.
No surprises.
What Ada Does
- Answers support questions in plain English, instantly
- Links to the source articles used in every response
- Synthesises answers from multiple documents
- Remembers context for up to 12 questions per session
- Suggests related questions to help you explore further
- Tells you clearly when it doesn’t have an answer
What Ada Doesn’t Do
- Ada cannot see your data
- Browse the internet or access external sources
- Take actions inside ManagementStudio on your behalf
- Escalate to a human support agent directly
- Answer questions outside the official documentation
- Retain conversation history between sessions
an early adopter,
you’re a contributor.
We’re rolling out to a select group first and deliberately calling it a beta. AI tools like this improve significantly with real-world usage, and feedback from technically experienced users shapes what it becomes.
If you’re invited, your questions, edge cases, and feedback will directly inform how the agent develops. Spots are limited.
12
Questions remembered per session
100%
Answers from official documentation
1
Click to provide feedback to ManagementStudio
0
External data sources or Internet access
Honest about it's limits
This is a beta. Responses may occasionally be incomplete and Ada will always tell you when it doesn’t know something. If you’re stuck, one of the team is always a support ticket away.
Ada won’t browse the internet, take actions within ManagementStudio on your behalf, or handle queries that fall outside the support knowledge base.
Conversations with Ada are recorded for quality and improvement purposes.
Beta spots are limited. If you’re an existing customer* and would like early access to Ada, fill out the form and we’ll be in touch after reviewing your application.
Access to Ada
* And if you’re not, get in touch to see what everyone is talking about!